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After-loss administrative support

24h Reply

Christel Schreier, founder of Ailes&Vous

48h Start

53 tasks covered across 9 areas.

Leave the paperwork to us. We’ll take it from here.

In Geneva and French-speaking Switzerland, a single point of contact for all the paperwork that follows a death.

After a death, we take over the paperwork, the correspondence and the administrative obligations, to lighten your load.

Free initial call, with no obligation.

Our services

Three services, depending on your situation.

RELAY

Have you recently lost a loved one?

Let us take care of the paperwork and practical arrangements. We handle the tasks you entrust to us: correspondence, cancellations, dealings with institutions and professionals, returning licence plates, organising a house clearance when needed.

Learn more

Fees

CHF 120.— /hour

Usually 10 to 20 hours.

Precise quote after a free initial call.

Tell us about your situation

ORGANISE

Would you like to plan ahead for your loved ones?

Plan ahead today, ease the burden on your loved ones tomorrow. We help you keep your important information organised and easy to find.

Learn more

Fees

from CHF 350.— to open the file

Free initial call, with no obligation.

Organise my personal file

CLARIFY

Already started but unsure what’s left to do?

Let’s take stock together. We clarify what has been done, what remains to be done and the priority steps, then check that the legal deadlines under way are being met.

Learn more

Fees

CHF 120.— /hour

Generally 1 to 2 hours.

Free initial call.

Review my situation

Step by step

How it works

We reply within 24h, and can start within 48h.

  1. Within 24h

    Free initial call, with no obligation

    By phone, message or WhatsApp.

  2. Within 48h

    Review and deadlines

    We look at your situation, current deadlines and legal time limits, including the three-month period to accept or refuse the inheritance. For that decision, we refer you to a notary.

  3. Once you have decided

    Handling and follow-up

    Power of attorney signed by the heirs, then we take care of the paperwork and follow up on every letter and reminder.

How it began

A service born from lived experience

No one realises the mountain of paperwork a death sets in motion until they face it. Christel went through it several times. That is how Ailes&Vous was born.

Read her story

What we take care of

53 tasks covered across 9 areas.

See the full register
Immediate steps 5 tasks
  • Coordination with the funeral directors
  • Follow-up of the order for several copies of the death certificate
  • Search for a funeral plan and any wishes expressed
  • Coordination of the parties involved and monitoring of deadlines
  • Rehoming of pets
Social insurance and pensions 6 tasks
  • AVS/AI (old-age, survivors’ and disability insurance): notification of the death
  • Application for a survivor’s pension
  • Repayment of pensions paid after the date of death
  • Pension fund: notification and survivors’ benefits
  • Pillar 3a and 3b institutions
  • Employer: notification, final salary and work certificate
Banks and insurance 9 tasks
  • Formal notification of the death to the banks
  • Suspension of direct debits and standing orders
  • Closure or transfer of accounts
  • Inventory of known accounts, safe deposit boxes and assets
  • Outstanding loans and mortgage commitments
  • Health insurance: cancellation and final statement
  • Household contents and personal liability insurance
  • Life insurance: notification and claim for benefits
  • Vehicle insurance: cancellation and statement
Notary, Justice of the Peace and estate 6 tasks
  • Gathering the necessary documents and information, then passing them on to the notary to obtain the certificate of inheritance
  • Administrative follow-up with the Justice of the Peace
  • Search of the Swiss Register of Wills
  • Reminders and monitoring of the deadlines to accept or disclaim the estate
  • Help listing the assets for the inventory
  • Coordinating the exchange of information between heirs
International 3 tasks
  • Assets and property abroad
  • Follow-up of the file with the notary handling double taxation matters
  • Coordination with heirs living outside Switzerland
Contracts, subscriptions and mail 10 tasks
  • Energy suppliers
  • Telecommunications: telephone, internet
  • Newspaper and media subscriptions
  • Radio and television licence fee
  • Public transport passes
  • Mail redirection and follow-up with Swiss Post
  • Sorting administrative papers and identifying creditors
  • Online accounts and personal data
  • Cancelling sports memberships, clubs and associations
  • Cancelling loyalty cards and commercial programmes
Housing 7 tasks
  • Notifying the property management agency or the landlord of the death
  • Termination of the lease and management of the statutory notice period
  • Return of the rent deposit
  • Preparing the check-out inspection and handing over the keys
  • Coordinating a house clearance with trusted partners
  • Organising certain matters relating to personal belongings
  • Notifying the cantonal population office and the municipality of the departure
Vehicle 4 tasks
  • Return of the licence plates
  • Dealings with the road traffic office
  • Cancellation of car and motorcycle insurance
  • Transfer or sale of the vehicle
Estate taxation 3 tasks
  • Notification to the cantonal tax authority
  • Coordination with your accountant for the estate tax return and the deceased person’s tax return
  • Follow-up of outstanding tax instalments and refunds

What we give back to you

  • Time
  • A clear view
  • Availability
  • Peace of mind
  • Deadlines met

Contact

Tell us about your situation

Three pieces of information are enough. We will reply within 24h.

Either one is enough. We will contact you the way you indicate.

Your information is only used to reply to you. It is never sold or passed on to third parties. See our privacy policy.

We liaise between the notary, the funeral directors and the accountant, and take on what the family often has to handle alone.

They trust us

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